Got Any Questions?
FAQs
What does COSMOS NATURAL certification mean?
COSMOS NATURAL is an internationally recognized certification standard for natural cosmetics. Products carrying this certification must meet strict requirements covering ingredient sourcing, manufacturing processes, packaging and environmental considerations. The certification provides independent assurance that the product has been formulated and produced according to the COSMOS standard for natural cosmetics.
Are all COVE products sustainable?
The products are made using environmentally friendly production and processing processes respecting human health and using natural resources responsibly.
The formulations are developed, applying the concept of green formulation.
The ingredients used in the products are made respecting biodiversity.
There are no GMO ingredients within the products.
The packaging is recyclable. The transportation packaging is made of recycled materials.r Description
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
Once your order has been successfully placed, you’ll receive an order confirmation email at the email address provided during checkout. This email will include your order number and order details. If you don’t see it within a few minutes, please check your spam or junk folder. If you still can’t find it, contact us at support@covebeauty.eu and we’ll be happy to help.
Can I change my shipping address after my order is placed?
If you need to change your shipping address, please contact us at support@covebeauty.eu as soon as possible after placing your order. We’ll do our best to update the address before your order is processed or shipped. Once an order has been dispatched, we may no longer be able to change the delivery address.